*BEFORE CONTACTING US* Please be sure to read through our FAQ to see if your question may be answered there, as this may provide you with the fastest answer.
RETURNS - *Our returns policy can be found here*
If you have any questions or concerns that are not answered in our FAQ , then please feel free to contact us using any of the following means -
Email - you can email our customer service team at firstname.lastname@example.org and we will do our best to respond to you within 48 business hours.
Facebook - you can contact us via Facebook here.
Business Hours -
Monday- Friday (including bank holidays) 11am-4pm Japan Standard Time
Contact Addresses -
If you have a parcel to return to us, please send it to the above address so that we can process it appropriately.