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Additional Support
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Contact Us

*BEFORE CONTACTING US* Please be sure to read through our FAQ to see if your question may be answered there, as this may provide you with the fastest answer.

RETURNS - *Our returns policy can be found here*
If you have any questions or concerns that are not answered in our FAQ , then please feel free to contact us using any of the following means -

Email - you can email our customer service team at and we will do our best to respond to you within 48 business hours.

Facebook - you can contact us via Facebook here.

Business Hours -

Monday- Friday (including bank holidays) 11am-4pm Japan Standard Time

Contact Addresses -

International services:

2-5-16-L102 Haruda,

If you have a parcel to return to us, please send it to the above address so that we can process it appropriately.